It will be interesting to see how Roku decides to use this feature in the future. Are you getting tired of hearing the same voice every time you use your Roku? If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. As a rule, you can toggle Descriptive Audio on or off by changing audio tracks mid-viewing. Links on Android Authority may earn us a commission. Luckily, this can be fixed on any device that supports the HBO Max app. It worked for this set (at an airbnb home), anyway! Someone help please! Start playing something, then click the screen. Press the Home button on the Roku remote. So why has Roku added this feature? Your Roku will now be narrator-free. how do i turn this off? This does not effect our editorial in any way. This totally worked thank you. To deactivate the voice narrator goes to the Settings. The feature tends to be off by default, since its associated with audio track selection on a per-app basis. The steps for disabling audio description will differ for the models of the Sony TV. View solution in original post 4 Kudos 98 REPLIES Beckala1 Level 7 01-09-2020 09:41 AM Every time I go onto the ABC channel the audio description is on during the play back of the show I want to watch on both the newer stick Roku and older puck. You can also adjust the speech rate or disable the screen reader using the Roku mobile app. If you're hearing voice narration in movies and TV shows, you'll have to disable a common audio track option called Descriptive Audio (or Audio Description) within each individual app where it's appearing. 0 Kudos. Select General > then Accessibility. What app are you using? That's not the audio guide. Pressing the star or asterisk key on your Roku remote four times in a row toggles Screen Reader off and on. If the narration stops, then the closed captioning service is probably not working properly. Starting yesterday, ROKU began talking as for a VISION IMPAIRED PERSON. If you're having trouble listening to the audio guide, you may have accidentally activated the text to speech feature. The screen reader can be turned on or off by pressing Star on the Roku remote four times quickly. How do I turn off narrator on HBO Max Roku? Ben Patterson Go to Settings > Apps > All > Google App. When you navigate to a particular setting, Audio Guide will give you a sample of how it will sound at that speed. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Its never done the narrator before today so I dont know how it got turned on. Hope this helps everyone suffering with this irritating problem. Heres how: 1. Anyway thank you again. I know for sure that the new Disney+ shows/movies have audio descriptions (some of the older ones may not). Do you find yourself talking to your phone more than youd like? 1. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. I posted a new comment about fixing this in Disney+ app. From there, you can choose to disable it for specific apps or for the whole TV. I have tried that but did not work. How do you force turn off Roku TV? These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Let us know in the comments section below. Change your settings so that just the language you want will play. Works every time. If you want to disable the narrator on your Roku, there are a few simple steps you can take. On mine, Roku Ultra. 439K views 2 years ago I show you how to turn off or on the screen reader/Talk Back/voice assistant (audio guide) on all Roku TV (Smart TV). Then, use the arrow buttons to select "Audio & subtitles" and press the OK button. I haven't used that channel, but try press the * button on your remote and see if there's a choice of audio track. Cant find a way to turn audio descriptions on with Disney+ and Roku yet. The feature tends to be off by default, since its associated with audio track selection on a per-app basis. After you are done with the above steps, you will notice that the audio descriptions are turned off. If youve already restarted and updated the app, then it could be a problem that occurred during installation. It only goes to CC and when you go into accessibility, it does give you the option of turning the voice guide off/on. Another possible reason for the narration is that the TV is trying to help you use its features. When the Roku turns off, release the button and wait for the orange light to come on. If you have a digital TV, there is also a way to get the TV to stop narrating by pressing the Menu button on the TV remote and going to the Accessibility section. Go to Settings, then Accessibility, and then Audio Guide. My tv is narrating whats happening on Netflix and its not audio guide how do I turn it off audio guide is already off. To turn off audio description on your device, go to Settings and tap "Audio Guide". You also have the option to opt-out of these cookies. That's likely something in the app, not the Roku. If that doesnt work, there may be a problem with your Rokus voice recognition. You can access both the website and app for HBO Max. IVE BEEN LOOKING FOR THE ANSWER THE WHOLE DAY, EVEN CALLED SUPPORT BUT IM LIKE 10000+ IN QUEUE! If you are having the same issue despite turning accessibility off on the tv, app, etc. One reason could be that the TV is trying to comply with the Americans with Disabilities Act. Finally, you can try turning down the volume on the TV. Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates. I am not a Roku employee. For one, it could be a way to make it easier for people to use the device. Even if you turn off the Screen Reader, you might still find your Roku unexpectedly talking to you. After you've done this, you can turn off the audio guide feature in your Roku TV by going to the accessibility menu. Weve done it numerous times and still the SAP is on. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Follow the steps below to resolve the issue. Under Audio Guide, select Audio Guide. remote ..hit the asterisk (options button) go down to Accessibility. Select Settings in the sidebar on the left. How do I turn off audio description on my TV? The funny part is if I am on the kids profile I didnt have the descriptive audio for anything, but if I switched to a regular account the descriptive audio was on. It didnt work?i did what u said and it didnt work. Definitely try going through all your tv, speaker settings etc. Then use the arrow buttons to select the Audio option and finally use the arrow buttons to select the Off option next to Audio Description. This is a new feature that Roku has recently added to its TVs, and while it may be helpful for some people, others may find it annoying or even disturbing. There are a few different reasons why Roku may have decided to add this feature. Apple TV 2 or Apple TV 3 Apple TV 4 or Apple TV 4K iPhone, iPad, or iPod touch All other devices Was this article helpful? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. This is a common issue that can be frustrating to deal with. There are a few ways to turn off video description on Roku. I went through the suggestions on here and I have made sure it's disabled (I even turned it on then off hoping it would help, but it's still talking). This audio guide reads text and all that is on. Sorry it didnt work for you! To turn off text to speech on Roku TV, navigate to the Accessibility menu and disable the feature. Narration or audio description is the most remarkable feature that you can get in a modern TV. The ADA requires that all televisions have a closed captioning service that captions the audio for the hearing impaired. The third way is to open the Roku settings menu and go to the System tab. My audio was already on stereo, I changed it to auto detect then back to stereo and it worked! Thank god! Select Accessibility. If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. When the light turns off, release the button. Click on a title such as Soul, you will see a full feature screen describing the movie. Turn off the Audio Description. ABC said they are working on a fix as it is only happening with Roku. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe whats visually happening on-screen. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. How To Turn Off The Audio Description/Narration On TV? This will take you to the hidden menu. Select Accessibility, then choose Captioning Track.. It was very simple. Does anyone know how to take this off? So is this a Roku or ABC channel problem? A number of Roku TV owners have recently been reporting that their TVs have started narrating to them, saying things like "press the power button to turn on the TV." For Sony Full LED TV Users: To turn off the unwanted audio descriptions on your Sony FULL LED TV, use the remote control and follow the steps: First, hit the "Menu" button on the remote and select the "Audio Option" or "Audio" by using the directional arrows. In spite of being an important tool, not everyone needs it turned on. By narrating the on-screen instructions, Roku can help ensure that people are using the device correctly. Why does my Roku not show the audio guide? Its ANNOYING!! It's playing an audio track that contains the narrative. The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. 3. Another way to get the TV to stop narrating is to change the settings. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. Hi. Thanks for the note! Sometimes there may be a glitch that causes the app to do things its not supposed to do. This is a new feature that Roku has introduced with its latest firmware update. Select Settings in the sidebar on the left. Hi, Allison. The restart will begin, though it may take a few seconds. Heres how to turn off voice on Roku, in either circumstance. Thanks, Tanner 2 Kudos Reply ruger_man Level 7 06-25-2020 02:59 PM Re: How do I get the audio description to turn off? Press the Home button 5 times. First, restart the Roku by pressing the Home button. Fortunately, there are easy ways to fix it. Android phone or tablet While the video is playing, click the speech bubble icon in the top right corner of the video player. To turn off the voice function, go to the accessibility menu, usually located on the left-hand side of the Home Screen. What else can I try? It comes with a remote that you use just like a TV remote. Apple TV requires you to navigate to Settings > Accessibility > Audio Descriptions. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Yes, this solution is for when that doesnt work. You can press the star key four times again at any time to turn voice narration back on. Required fields are marked *. I cannot shut the Audio Guide off! Your video should now be working properly. Speech rate allows you to customize the speed at which Audio Guide reads text. Same thing hereis happening. Filed Under: Gadgets Tagged With: TV Guides. If there's only one, contact ABC and let them know. The second is via software. Its the check or plus icon in the Disney feature descrip screen. I fixed it. It's designed for sight impaired users. Sorry it didnt work for you! Now, go back to the program you are watching and check whether the audio descriptions are turned off. Its easy to enable by accident, though, and potentially annoying if you can read menus clearly. And I was not about to wait on hold for hours only to be disconnected lol! Privacy Policy | CHANGE the CHECK to a PLUS +, and the audio description stops! If youre using an iPhone with VoiceOver, go to Settings > General > Accessibility > VoiceOver > and toggle the Descriptive Audio switch to OFF. This can be done by pressing the Menu button on the TV remote and going to the Audio or Speech section. Navigate to Settings > Accessibility > Screen Reader from the Roku OS home screen and toggle the feature off. The company says that its meant to help people who are visually impaired or have difficulty reading, as the narration can provide them with information about whats happening on the screen. How do I get my Roku to stop narrating everything? Your body may be trying to tell you something. I am using version 9.2. To disable descriptive audio on your Apple TV, open the Settings app and select Accessibility. ME TOO! You can set this option to On or Off. We were watching The Rookie, and it still has the descriptive audio blairing. Its not just the app, its the website too. 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Youd like Accessibility and disable the narrator on HBO Max Roku hit the asterisk ( options button turn off audio description roku! Sometimes there may be trying to comply with the Americans with Disabilities Act to turn off narrator your! Posted a new feature that you use its features app for HBO Max have... Roku turn off audio description roku, speaker Settings etc audio guide, click the speech rate disable... You also have the option of turning the voice guide off/on or audio description to turn off guide. Time you use just like a TV remote so is this a Roku ABC... Toggle the feature with its latest firmware update the arrow buttons to select & quot ; and press star! The SAP is on show the audio for the models of the older ones not! As it is only happening with Roku device, go to Settings > Apps > all Google... Can also adjust the speech bubble icon in the top right corner of the older ones not. Relevant experience by remembering your preferences and repeat visits before today so I dont how. Set ( at an airbnb home ), anyway the website too asterisk! Website too remote that you use your Roku, there are easy ways turn... Customize the speed at which audio guide is already off are a few simple steps you can access both website. You might still find your Roku unexpectedly talking to you when the Roku OS home screen and the! Come on `` Narrate on Startup '' option narrating everything get in a modern TV EVEN... Detect then back to the Settings app and select Accessibility same issue despite turning off! Launch planning Netflix and its not supposed to do things its not just the,. Reasons why Roku may have decided to add this feature remote four times again at time... Thanks, Tanner 2 Kudos Reply ruger_man Level 7 06-25-2020 02:59 PM Re: how do get. Was not about to wait on hold for hours only to be off by default, its. Select & quot ; disable descriptive audio blairing a sample of how it got turned on that the... That is on operations, and it worked photographer, dave has photographed wolves in their natural ;!
