She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. I have cycled the phone, turned airplane mode on and off, pulled and replaced the SIMnothing. Set APN Protocol to iPv4/IPv6 3. Note that this fix will only work for phones using CDMA networks. You can think of them like the Costco of mobile carriers. Sign in and select UpRoam from the main menu. When this happens, the network will be out of use. I'm sorry to hear that you're having issues with your service. Updating your firmware might eliminate the bugs on the phone. In the other, I used a new trial sim card and could not get it to work. Need a large amount of high-speed data. But if the SIM works perfectly, your phone might be faulty. Once its done, reboot your phone. Can't claim to understand enough to know what that implies. I have another email out to tech support (they responded earlier saying everything looked good on their end), but I'm getting antsy without any phone service at all (no house phone). 11. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. Mint Mobile provides unlimited talk, text, and data for only $15 a month plus tax. Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. Thank you, I've sent the information that you requested. Bags? Is Mint Mobile Really Unlimited for $15? Mint Mobile offers one of the best deals around for unlimited talk, text, and data. Website. These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. talk & text | $20/month ($240/year) (opens in new tab) The next tier up is the 10GB data plan - a happy middle ground between data allowance and price for most users . Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Mint is also deprioritized during heavy usage compared to T-Mobile. Somebody, please help! Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. What is needed for check IMEI? There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. Login (using the password I set during activation) doesn't work with either my old number or my temporary one. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. Walk around your home until you find better coverage. [Solved]. If you cant make calls or send messages from the new phone, buy a new SIM. Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. Luckily that worked for my phone. If that doesnt help, remove the SIM from your phone and reinsert it. Mint Mobile: 10GB data | Unl. Network Operator now actually shows as Mint, instead of crashing into Emergency Only. Wait for 30 seconds, then turn Airplane Mode off. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). Doing so essentially re-registers your phone in the mobile network. Tickets? If not, proceed to the next step. Anybody have any tricks for making this happen? Thank you so much! Make sure that you close the SIM tray completely, so that it isn't loose. Ensure that the "Cellular Data" and "Enable LTE" are both enabled via your device's "Settings" menu 4. Can I bring my current phone to Mint Mobile? Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Well, at least that's what our founders thought. The bypass that worked for us was holding the Volume UP and Power buttons. So you'll have access to the same quality coverage as T-Mobile customers. When mobile data stops working on Android, its world-shattering, in other words. The Senior List is compensated when you click on the provider links listed on this page. Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. 3. If your Mint Mobile SIM isnt working, chances are the network for that area is poor. You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Should I cancel my existing service before I transfer my number to Mint Mobile? Press question mark to learn the rest of the keyboard shortcuts. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. Press J to jump to the feed. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. Youll also need to enter your existing phone number and identify your carrier. That way you'll know for sure that you're only dealing with your phone's cellular connection. We are grateful for all the contributors - even the haters. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. For more information, please see our Content 1. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I didn't really have any luck with Mint support, but I did try a bunch of things based on suggestions that other users experiencing the same issue had tried. And its not locked, Could be the APN or a setting you need to change. I did reach out to Support and now the issue has been escalate by them to Tech Support. Lets get started. Now, try sending a message on your phone. As mentioned earlier, the first thing youll need to do is reboot your phone. Linux (/ l i n k s / LEE-nuuks or / l n k s / LIN-uuks) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. The proper way to insert a SIM into an iPhone is to place it face up. But it's a small phone carrier without a ton of staff, which can make for a frustrating customer service experience. Answer (1 of 4): Mobile Data is not Working on iPhone Fixing Methods Internet is a need of every mobile user, there is more frustration if your mobile internet is not working as this is wifi or mobile data. In contrast, Android phones require you to insert the SIM face down. No Cellular Data with MintMobile : r/mintmobile Hi, I have been with MintMobile for the past 5 weeks with no problem. Although, seems weird that I can't log in to my account on the website, outage or not. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Remove your SIM card from the SIM tray, then put the SIM card back. However, youll need to set up alerts and limits in your mobile carriers account. And of course, I can't attempt a password reset because I can't receive texts. Best for perks. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I configure my Android phone settings, Text SETUP to 6700 to have the correct settings sent to your phone (or just keep reading because we provide them below too). I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. 23. Now that you know whats up with UpRoam, get ready to take to the skies. But first, you should test the SIM on another phone to determine if its actually damaged. Its possible your device isnt recognizing the carrier towers. Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. However, when I inserted the card, my phone had no service at all. Check your APN settings. Once youve downloaded the app, open it and click on. Hey there! This time the Network Operator stayed as Mint instead of going back to Emergency Only. Can I get a new phone number with Mint Mobile? Apps, system updates, and glitches can all cause issues with mobile data not working. Can I bring my current phone number to Mint Mobile? 99.9% chance her Mobile data is just turned off. When re-inserting the SIM, make sure to place it in the correct position. Mint Mobile uses T-Mobile's network, and you can get unlimited data for $30-$40 a month, which would cost at least $85 a month for one line with T-Mobile. Use free IMEI blacklist checker. Hi, I'll be glad to help you with this. Reset Your Phone's Network Connection 6. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. The Mint Mobile 10 GB Cell Phone plan ranks No. Customer service. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. Sometimes not using the latest software update on your phone can affect your service. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data My phone is an iPhone XR and it is unlocked. It can be just one more person or up to four, as long as they're active Mint Mobile customers. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. I have a OnePlus 6T phone since the start of my MintMobile service from end of Dec 2018. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. Press question mark to learn the rest of the keyboard shortcuts. Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more Create an account to follow your favorite communities and start taking part in conversations. The data is 4G LTE or 5G if you have a 5G phone. im still on my old metro plan for a few days. You can use your own unlocked GSM phone by swapping the SIM card. When I am on WiFi, no issues with web browsing, app updates. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. 2023 Uqnic Network Pte Ltd.All rights reserved. Since we are unable to provide support through this channel, please let us take a look and assist you better by contacting us through any of our customer service channels or by calling our customer service number 800-683-7392, we work 7 days a week from 5 am to 7 pm PST. So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. Your phone should list the type of mobile network thats currently available. of your phone is set to one that doesnt offer optimal coverage. Background. Rant: Wifi Calling and Text is a Mess. Packed. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. If you still dont have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on. Get good T-Mobile coverage. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. Employers can decide unilaterally when the leave days are taken. Any ideas why this might be happening? Once your phone is off, wait 30 seconds and turn it back on. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Code. I talked to their Care Representative and my phone is compatible. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. I am a Mint user and I've had no issues. Sounds like your # was ported correctly but your APN needs an update. 12. If you want to continue using your device, youll need to switch to Wi-Fi. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. Then drag the top down. Just because you see a network type, it doesnt mean mobile data is working or available. I have the 4Gb plan and pay $15/mo. 14 calendar days (10 working days, from 0 to 5 years seniority), 21 calendar days (15 working days, from 5 to 10 years), 28 calendar days (20 working days, from 10 to 20 years) and 35 calendar days (25 working days, from 20 years). We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. However, when I inserted the card, my phone had no service at all. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. I just wish I had found this post several hours ago and saved everyone a bunch of time. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan. It didnt work either. With Mint, you have the selection between 4GB, 10GB,. 1GB of data is $10, while an extra 3GB is $20. 5 in our Best Cell Phone Plans of 2023 rating and places No. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. We are grateful for all the contributors - even the haters. No data when not on WiFi? Code. She hasnt. Once on Wi-Fi, you can also link your Android device to your Windows PC. Linux is typically packaged as a Linux distribution, which includes the kernel and supporting system software and libraries, many of which are provided by . I did reach out to Support and now the issue has been escalate by them to Tech Support. It from 0 to 10 are automatically scored by our Tool Review tool based upon the data collected. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. Are you unable to connect to the internet with your Mint Mobile SIM? Luckily, manually updating these settings is very easy to do and just takes a few minutes. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. Tap the current default limit and enter your desired limit. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Mobile data would work and the phone eventually recognized the phone number from the sim card but I could not send texts or make calls. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. Your Mint Mobile SIM might not work because of a glitch in your phone. 150-200. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, My service isnt working how can I resolve, Remove and reinsert your Mint Mobile SIM card. You could try resetting your network settings as well. (800) 683-7392. It activated and Mint saw everything working on their end. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. This made calls and texts work, but of course meant no more 4G. But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. Once youre in recovery, use the volume buttons on your phone to select wipe cache partition or wipe cache, then select the option using the power button. If you see the airplane icon on the screen, youll need to turn off Airplane Mode. Go to Settings -> Network & Internet -> Data Usage.. Find the airplane icon on this list and press it to turn it off. It is common for some problems to be reported throughout the day. Argentina. We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. Trying to add a new APN but it isn't saving. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. Boost Mobile unlimited for $25 per month. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. Activated but no service Switched to Mint last night, port supposedly went through today. Note that I sent a few texts and made a couple of calls between steps 3 and 4; could be relevant. Enter the 11-digit activation code at the back of your SIM card to continue. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. . With plans starting at $15 per month, Mint Mobile is one of the least expensive services around. Of course shes frustrated and I would be as well. Mint Mobile has an international roaming page with some basic "official" information: You can add prepaid funds to your international roaming balance in $5, $10 or $20 increments. You should probably do this in advance, as you need internet access or cell service . I'm glad that you got it working in the end! It only works on WiFi. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. However, this process can sometimes go wrong and require a reset. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. Sounds like APN related. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. Shes not tech savvy. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. Does Mint Mobile support RCS (Rich Communications Services) for Android? Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. Switched to Mint last night, port supposedly went through today. I'll be looking forward to your reply. How do I activate a SIM card and bring my current number to Mint Mobile? Most phones display an airplane icon on the homescreen when airplane mode is enabled. Mint Mobile is a good fit if you: Want an affordable cell phone plan. Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. Download the Mint Mobile app and log into your account. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. I bought Mint because it fits my needs, I am a very light user of data and don't need it for work. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. I'll be looking forward to your reply. 3/1/2023. The steps in your edit fixed my problem. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. To rule out this error, youll need to repeat the activation process. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Get $15 off your first order by using this Mint Mobile promo code. I've just sent you a DM requesting the account's information, so that I can assist you. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The following shows how to do it. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. Go to Settings -> Network & Internet -> Mobile network -> Preferred network type, then switch to the one that best suits your phone. Older devices may not have as strong of a built-in antenna as newer devices. Here are some tips on how to get it back. Tap on the top of your screen. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. Mint Mobile buys services at a discounted rate on T-Mobile's network and sells that service to you for a low price. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. The process should only take a few seconds. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. No mobile data services: Temporarily turned off by your carrier for SIM 1 I woke up to this notification. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. Got my SIM card today and successfully activated it. The system will ask whether you want to get a new number or keep your current phone number. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. Or you can check out this. Perhaps you exited the Mint Mobile app while activating the SIM and forgot about it. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. The proper way to insert a SIM into an iPhone is to place it face up. If your phone supports Mint Mobile, youll be moved to the next stage automatically. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. Mint subscribers can easily stay connected while exploring the world with UpRoam, Mint Mobiles international roaming feature that not only covers data, but calling and text as well. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. She stays on top of the latest trends and is always finding solutions to common tech problems. There is no roaming either. Use hotspot data. As such, you may need to get a new SIM. Then you might have turned on Airplane Mode. I referred my sister. Privacy Policy. Purchased. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Verizon Play More: $80 for 1 line, $180 for 4 lines. Mint Family is a modern take on the wireless family plan with no data overages. But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. Save your new APN settings, then select them from the APN list on your device. Ill mention it to her. Here are some tips on how to get it back. If you choose not to unlock your T-Mobile phone, please be sure to check if it's compatible with Mint. MintMobileAlex 2 yr. ago Hey there! 2. Press J to jump to the feed. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. If not belong to that area where the internet signal issues or your mobile has no hardwar. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. How do I activate a Mint Mobile SIM card and get a new phone number? First troubleshooting step: turn off Wi-Fi. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. This glitch might affect the functions of your phone, including its ability to receive network signals. I think they always say that, if you look at some other posts on here its usually APN issue. Tap Reset Settings. Youll need to tap it again to confirm. No service, but.. Hi, I recently switch from T-Mobile and ported my number. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. I do not use VPN. Press question mark to learn the rest of the keyboard shortcuts. Select the amount of roaming credit youd like to purchase. If you're having this issue, might be worth trying these too? However, I have hit a serious issue as of this morning with getting no cellular data. Did you check compatibility first ? Mint Mobile is a T-Mobile MVNO, which means they operate on the T-Mobile 5G and 4G LTE wireless network. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. Enjoy a range of . My APN is set to "ultra" now but the data issue has not been resolved. She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc.
